I am a people person...
I love to work with the public...
My highest aim is to serve my client...
I will make myself available at all times...
I am happiest when I am helping others find their perfect home...
I am sure the above statement would describe most of us to a tee. When we are in sales and our incomes depend on our ability to work with the public, as they would have us to work with them. We are special people indeed. Our energy seems endless...our smiles never crack...we are intent on staying one step and thought ahead of their need. We are flawless in our desire to help.
So what happens when we do not feel like that dynamic person in the morning? You know, when we have to meet with THAT couple again...the ones who are never happy? How do you handle it when someone objects to something that we have done in good faith? How do you handle it and keep your smile?
After working with the public for the past 15 years in banking, personal trust and as a Qualified Intermediary, I have my own tricks.
- I must remember who I am. Noone can define me, but I define who I am by what I believe and hold dear, my very actions and deeds.
- Today is your new day. Yesterday is gone, today is here and tomorrow is not promised.
- It is not all about me.
Let me know what works for you!
